Note: RegFlow is specific to P2P In-Person Event and In-Person Event campaigns.
When using RegFlow for application or waitlist management, you will be able to make changes to any Application or Waitlist submissions received on your campaign.
Why might you need to edit a submission?
The interested participant has a typo in their email and did not receive the invite. You can edit their email address and resend the invite.
The interested participant realizes they applied for the wrong ticket option on your campaign or joined the wrong waitlist. Instead of having them resubmit, you can edit their submission and change their ticket preference.
The interested participant forgot to include important information in their submission and you want to edit their responses.
Steps
Visit your campaign's Dashboard.
Select RegFlow on the left side menu.
Find the submission that you need to edit. If it has not yet been ranked, it will be under Needs Review. If the submission has already been reviewed and ranked, it will be under Reviewed.
Click on the submission to view it. In the top right corner, select Edit.
Make any changes to the contact info, ticket option they are interested in, or their question responses.
Click Save when complete.
Frequently Asked Questions
Can I edit the application or waitlist submission of someone that I have already invited to register?
You can edit the content of their submission, but you cannot edit the ticket type they are interested in. If you need to change the ticket type affiliated with their submission, you will first need to revoke their invite. Once the invite is revoked, you can edit their submission and resend the invite.
Is the interested participant notified if I make changes to their submission?
No. The interested participant does not receive any notification that changes are being made. We trust that you are in communication with them bout any changes to their application or waitlist submission.