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Customize RegFlow automated emails

Tailor the emails that applicants receive when applying to your event or when receiving an invite to register

Note: RegFlow is specific to P2P In-Person Event and In-Person Event campaigns.

When using RegFlow, automated emails help your registrants stay informed about next steps and expectations for your event. There are two emails that you can customize:

  • Application Submission: Sent to applicants after applying

  • Applicant Invite: Sent to applicants when they are invited to participate

These emails already include default content to guide registrants, but you can tailor them to provide additional information as desired.

Edit Application Submission email

  1. Visit the Dashboard of the campaign where RegFlow is enabled.

  2. Select Settings on the left side menu.

  3. Select Emails from the Settings menu.

  4. Select Application Submission to edit the default email.

  5. Customize the Headline, Intro Message, and What's Next details using the text boxes provided.

  6. Click Save when finished.

Note: This email confirms the ticket option that the registrant applied for. If the registrant applied for multiple ticket options on your campaign, they will receive an Application Submission email for each application.

Example Email

Edit Applicant Invite email

  1. Visit the Dashboard of the campaign where RegFlow is enabled.

  2. Select Settings on the left side menu.

  3. Select Emails from the Settings menu.

  4. Select Applicant Invite to edit the default email.

  5. Customize the Intro Message and Invite Instructions using the text boxes provided.

  6. Click Save when finished.

Note: The 1-2-3 step invite instructions provided in the email cannot edited. They are streamlined to take the applicant directly to registration where they can input their invite code and complete registration.

Example Email

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