Note: The fundraising commitment feature can only be used on P2P In-Person Event campaign types. It cannot be used in conjunction with activity tracking and pledging.
Fundraising commitments can be used when you want to require that participants fundraise a certain amount or more when joining your campaign. If a participant does not meet their minimum fundraising commitment, you would have the option to charge them for whatever is remaining of their commitment. Learn more about how fundraising commitments work and when you may want to use them.
Fundraising commitments are enabled on a ticket-level. They do not have to apply to all of your fundraisers, but only those who select a particular ticket option that has a commitment applied. To enable fundraising commitments, you’ll start by adding or editing a ticket.
Steps
Visit your campaign’s Dashboard.
Select Settings from the left side menu, then select Registration.
The first thing you’ll see in your Registration settings is the Ticket tab. If you are creating a new campaign, a free Individual Registration ticket is already added to your campaign to get you started. You can edit this ticket by clicking on the edit icon on the right or create a new ticket by clicking Add Ticket.
A pop-up will appear where you can configure settings for the ticket. Review each section on the left and the dropdown menus on the right to adjust your preferences for this particular ticket.
One of the dropdown menus will be labeled Fundraising Commitment. Adjust the toggle to enable the commitment, then provide:
The commitment amount you want the fundraiser to reach
The deadline the fundraiser is expected to reach it by
Any adjustments you’d like to make to the default waiver that participants must agree during registration.
Click Save when complete.
When you preview your registration, you’ll see that your ticket now includes the details of the fundraising commitment. Participants registering will be required to enter their credit card number (even if your ticket is free) and agree to the waiver during registration.
Note: If a participant was registered for a ticket with a minimum fundraising commitment by someone else, that participant must follow the link in the invite email they receive to claim their fundraising page. Upon doing so, they will be prompted to provide their credit card number and agree to the waiver. If participants do not complete this step, their commitment status will be labeled as “Not accepted” when you monitor your fundraising commitments.
How fundraising commitments display at registration
The checkout experience for participants registering with a fundraising commitment
Frequently Asked Questions
Can I change the fundraising commitment amount on a ticket after people have signed up?
You can edit the fundraising commitment amount on your ticket at any time, but it will only apply to new registrations moving forward.
I don't see the option to enable a fundraising commitment on my tickets.
This feature can only be used on P2P In-Person Events and it cannot be used in conjunction with activity tracking and pledging. Confirm your campaign type (visit your Organization Dashboard > Campaigns to find how it is labeled) or double-check if you have enabled activity tracking in your Settings.