Pledge It provides automated donation receipts that are instantly sent to donors to confirm their gift. All receipts include a confirmation about the tax-deductibility of the donor’s gift, plus the option to customize the message.
Steps
Visit your campaign’s Dashboard.
Select Settings from the left sidebar menu, then select Email.
Click Edit under Donation Receipt. You will see a preview display of the email display in the right pane. In the left pane, you can use the text editor to customize your preferred message.
Click Save when finished editing.
Preview of Donation Receipt
Frequently Asked Questions
Can I resend donation receipts?
Yes, you can resend donation receipts to any donor as needed. If they had a typo in their email that prevented them from receiving the receipt, you can pull up their donation record and edit the donor contact information to fix their email address before resending.
Can donation receipts be sent to offline donors?
No. If adding offline donations to your campaign, you will need to ensure those donors receive a receipt for their gift.
Best Practices
Consider including your organization’s EIN number in your donation receipt to make it easy for your donors to file their taxes.
If your organization participates in any employer sponsor match programs, like Double the Donation, consider sharing information with donors about how they can get their gift matched.
Want donors to subscribe to your newsletter? Include a link to register for your mailing list so they can learn more about your organization's work and upcoming events.