Skip to main content

Disable Join and/or Donate buttons

Turn off the ability to collect registrations or donations on your campaign

Updated over 2 weeks ago

You can disable donations or registrations to your campaign at any time–and can even schedule them to close at a predetermined date.

Steps

  1. Visit your campaign’s Dashboard.

  2. Select the Settings option on the left sidebar menu.

  3. Under General Settings > Setup tab, scroll down until you find two toggles that allow you to hide the donation button or registration button.

  4. When you adjust the toggle(s), you can indicate if you’d like to disable the button(s) “Immediately” or at a “Future Date.”

  5. Press Save once you have made your adjustments.

Frequently Asked Questions

Is there any point where donations or registrations will close automatically?

Donations and registrations will stay open until you decide to adjust the settings for those options. The only exception is if you choose to mark a campaign in your Organization Dashboard as “Done,” moving it to an archived state. Donations and registrations are closed by default on all archived campaigns.

Can I still add offline donations if donations are disabled?

Yes. You can add offline donations to your campaign at any time.

Best Practices

  • If you’re repeating a campaign on Pledge It, we recommend double-checking that donations and registrations are disabled on the previous year’s campaign. This will prevent donors and participants making donations to or registering on the wrong campaign.

  • Don’t be too hasty when turning off donations after your big event! Many campaigns see a significant amount of last-minute donations in the two weeks after their campaign.

Did this answer your question?