Note: Orders are only applicable to In-Person Event and P2P In-Person Event campaigns.
In-Person Event and P2P In-Person Event campaign use our GivePoint checkout experience which allows for multiple types of contributions to be combined into a single transaction with one receipt. Transactions completed through GivePoint Cart (by supporters) or GivePoint Terminal (by admins) are classified as orders.
You have the option to customize what information is collected from the Order Buyer, the person completing the order. Their information may be different from the participants they are registering, especially if they are registering others.
Steps
Visit your campaign's Dashboard.
Select Settings on the left side menu.
Select Checkout Options from the Settings menu.
Under the Collect Info tab, find Order Buyer Contact Info section.
Click Edit to make any adjustments, then click Save.
Note: Name and Email will always be required to ensure the supporter receives the Order Receipt. Mailing Address and Phone can be set as Required, Optional, or Disabled.
Frequently Asked Questions
What type of contributions are included in orders?
The following types of contributions can be added to an order by the order buyer:
Tickets
Shop products
Raffle entries
In-order donations
In addition to the above, an admin can add the following contributions to an order:
Live Auction items
Misc items
If the order buyer is purchasing a ticket that requires contact information as well, will enabling Order Buyer contact info result in duplicate contact fields for them to fill out?
No. If the order buyer has indicated that they are registering themself, the information collected at checkout will apply to both their participant record and order record. They will only need to enter that information once.