Note: This feature applies to our Donation Forms and is not currently available on other campaign types.
Recurring giving empowers your donors to give on a monthly, quarterly, or yearly basis, creating sustainable revenue for your organization. When creating a new Donation Form, you will be asked if you would like to enable recurring giving and set your preferred giving levels and frequency. Recurring giving can be enabled or adjusted at any time using the steps below.
Steps
Visit your Donation Form's Dashboard.
Select Settings from the left sidebar menu, then select Donation Options.
Under Recurring Giving, adjust the toggle to enable or disable recurring giving.
When enabled, you will see options to set both the suggested giving levels and frequency options available for recurring donors.
Click Save when complete.
When donors choose to make a recurring gift, their donation will be charged on the frequency they selected (from the options you provided to choose from). Donors who make recurring gifts receive receipts for their donations that include a management link to help them track their giving, access past receipts, and make changes to their recurring gift.
Best Practices
Unsure what donation frequency to offer? Monthly giving is by far the most popular and common recurring giving selection. Consider streamlining your donation form by only offering monthly giving. This also reduces the number of decisions donors have to make during the checkout experience, allowing them to give faster and more efficiently.