At the close of your silent auction, winning bidders will be charged for their bids and will be notified via email and/or SMS text message that they won their bid. You will be able to pull a report of your winning bidders immediately after your auction closes to help you distribute items.
Steps
Visit your campaign’s Dashboard.
Select Auction to view your campaign’s auction.
Select the three dot menu in the top right corner, next to the View Auction button.
Select Download Winning Bidders to download the report.
Note: The Winning Bidders report will download as a .csv file, which can be opened by programs such as Excel or Google Sheets.
The Winning Bidders report can technically be downloaded at any time during your auction. If downloaded before your auction has ended, all items will be marked as Unpaid and you will see the current highest bidders at the time you download the report. When this report is pulled after your auction closes, it will show you all the winning bidders and won items will be marked as Paid if charged successfully.
Frequently Asked Questions
How can I ensure all auction payments were charged successfully?
Your Winning Bidders report includes an Item Status column that will indicate “Paid” or “Charge Failed” for each won item. When you view your auction via your Dashboard, you will also see either a green “Paid” label or a red “Charge Failed” label on each item.
Does the Winning Bidders report include all auction items our just items that were won?
The report includes a record of all your auction items. If there were no bids on the item, the Item Status will be listed as "Ended" and the winning bidder column will be empty.